Privacy Policy Hispania School of Languages

Who we are

Hispania School of Languages runs language courses in Chorley, Preston and online. We are responsible for the personal information described in this policy.

What information we collect

We collect the details you choose to give us when you enquire about a course, whether through a Facebook or Instagram lead form, our website, email or phone. This usually includes:

your name
your email address
your phone number, if you provide it
the language, course level and location (Chorley, Preston or online) you are interested in

When you use a lead form on Facebook or Instagram, Meta provides the form and passes your answers to us. Meta also handles your information under its own privacy policy.

Why we use your information

We use your details to respond to your enquiry, tell you about our courses, enrol you and run your classes. Our lawful bases under UK GDPR are:

Responding to enquiries and enrolling you: steps you ask us to take before, or as part of, a contract with us.
Running our business and answering questions: our legitimate interests in operating the school.
Marketing emails: your consent.

Marketing emails

If you tick the consent box on our form, we will email you about our courses, offers and events. You can withdraw your consent at any time by using the unsubscribe link in any email or by writing to hispanialanguageschool@outlook.com. We will stop emailing you promptly. We do not sell your information.

Where we store it and who sees it

We store enquiry details in spreadsheets held in our secure accounts, and only our staff who need them can access them. We share information only with providers who help us run the school, such as any service we use to send emails, and with Meta where you use its lead forms. We do not sell or rent your details to anyone.

How long we keep it

We keep your details until you ask us to remove them. To have your information deleted or to stop receiving emails, contact hispanialanguageschool@outlook.com and we will act on your request without delay.

Your rights

Under UK GDPR you have the right to:

ask for a copy of the information we hold about you
have inaccurate information corrected
have your information deleted
restrict or object to how we use it
withdraw your consent to marketing at any time
receive your information in a portable format

To use any of these rights, email hispanialanguageschool@outlook.com. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last changed at the top.